by ABC 6 Chief Political Reporter
Getting fuel oil for low income heating customers is going to be a bit more challenging in Rhode Island this year:
A computer glitch delayed 30 thousand application forms from going out.
The state promises it's being fixed.
"Well the assistance will be going out and is going out as of today. And the whole program will be open as of Friday. We have been working night and day on this, cause obviously we don't want anyone to go cold," said Marion gold, director of the Rhode Island Office of Energy Resources.
The state says people are fortunate that the season has not been bitterly cold, at least not yet.
ABC-6 Chief Political Reporter Mark Curtis said, "While the state is working to fix the software program that caused this problem in the first place, it is urging people to get their paperwork together and get it into the community action programs that manages the low–income heating program."
But that paperwork must be turned in with a photo ID, and income statements which prove a person meets the poverty guidelines for getting the heating assistance.
In the meantime other people are being helped by the Catholic Diocese of Providence and its "Keep the Heat On" program.
Jim Jahnz, director of the "Keep the Heat On" program said, "We know the winter us going to come in at full force at some point. And for our agency and others who provide heating assistance, we really rely upon donations."
Between church assistance and what the state and federal governments provide, over 30 thousand Rhode islanders are hoping to get low–income heating assistance this winter.
If people would like to donate to the Catholic Diocese of Providence heating assistance program, just go to www.heatri.com.