National Grid warns customers about scam - ABC6 - Providence, RI and New Bedford, MA News, Weather

National Grid warns customers about scam

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Olivia Cianci

National Grid and the Office of the Rhode Island Attorney General are warning Rhode Islanders about the latest rash of utility bill scams.

Scammers are calling businesses claiming to be from National Grid, stating that they have a past due balance and that their utilities will be turned off if a payment isn't received over the phone.

National Grid is warning Rhode Islanders that although they do contact customers over the phone regarding past due balances and payment options, they do not demand direct payment over the phone. Customers must speak directly to a customer service representative if they wish to arrange a payment.

If you have given out personal bank account information to an individual claiming to be from National Grid, please contact National Grid immediately.

National Grid's Customer Service Center can be reached at 1-800-322-3223. 

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