Wrentham Police are conducting an internal review into why a police cruiser was not dispatched immediately to the Arbor Inn on November 18, when a hotel worker was struck by a truck and dragged to her death.
"The dispatcher did say she would send a police cruiser. why she didn't just remains a mystery I mean I can only conclude that she forgot," said Lt. Det. Bill McGrath of the Wrenthem Police.
58-year-old Kanchanben Patel, a house keeper at the Arbor Inn was killed after a dispute with 22-year-old Moses Acloque over not paying his bill. Acloque struck her with his pick-up truck and then dragged the woman 3 miles down Route 1.
Police say the first call to report a disturbance at the Arbor Inn came into police dispatch at 9:54 p.m. At the time the hotel owner called police to report an argument over a hotel guest refusing to pay his bill. The dispatcher informed the owner she would send a cruiser over to handle the matter however a cruiser was not dispatched. The call ended at 9:56 p.m. Police say at that time there was no reason to believe anyone's life was in danger.
Around the same time police and rescue were dispatched to a location on Taunton Street for an incident that resulted in an individual's death due to heart failure.
At 10:02 p.m. an emergency call was received from Interstate Travel Plaza to report someone had been struck by a truck in front of the Arbor Inn and was being dragged down the highway. Medical and Police personnel were dispatched at 10:03 p.m. to the plaza. At 10:05 p.m. another call from the Arbor Inn came in reporting that Patel had been struck by a truck and dragged away.
Police and Medical personnel arrived at the Arbor Inn at 10:06 p.m.
Police say there is no way to tell if by sending a cruiser immediately the accident would have been avoided.
"That's a question well never have the answer to," said McGrath.
The matter remains under investigation and the dispatcher has been placed on administrative leave. Disciplinary action is under consideration.
Residents at the Arbor Inn who knew Patel are furious that no officers were originally sent.
They say they believe more could have been done to prevent her death.
"Way more, way more... It's just so sad because she was such a nice person very little English she gets you know she spoke very little English but the English that she did speak was always something nice," said Tracey Pelletier, who lives at the Inn.