Rhode Islanders warned of utility bill scam disguised at Nationa - ABC6 - Providence, RI and New Bedford, MA News, Weather

Rhode Islanders warned of utility bill scam disguised at National Grid

Posted: Updated:
 By Jennifer Petracca


Attourney General Peter Kilmartin and National Grid are warning Rhode Islanders that a utility bill scam has resurfaced in the area.

An individual, claiming to be a service technician from National Grid, is contacting business owners claiming to be on the way to shut off their power supply.

Business owners are given a number to contact explaining the payment mishap, giving them instructions to pay immediately and override the shut-off.

Technicians provide business owners with instructions about obtaining “Green Dot” prepaid cards and which retailers sell them.

Businesses are told the payment fee would be refunded once the National grid payment system is running properly, or it could be applied to a future bill.

National Grid says that the company may contact customers with past due balances by phone to offer payment options, but will never demand direct payment over the phone.

Customers who have received calls from the scammer should contact National Grid immediately at National Grid’s Customer Center at 1-800-322-3223.

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