Citizens Bank mobile, online services restored

By: News Staff


Twitter: @ABC76

PROVIDENCE, R.I. (WLNE) – Citizens Bank tweeted at 9:35 A.M. Wednesday that its mobile and online bank services were experiencing technical issues.

The bank has announced that is working on resolving the issue as quickly as possible. It also released that users may experience off-and-on access as the company works on the problem.

Citizens Bank tweeted again at 11:31 A.M. to announce that access had been restored for some users, but that the problem was still being worked on.

At 12:37 P.M, Citizens Bank tweeted that most access to mobile and online services had been restored, though some users are still experiencing issues. It also reported that all other services are up and running.

UPDATE: Shortly after 2:15 P.M., Citizens Bank announced that service has been restored to all users.

This comes a little over a month after the bank reported a similar service outage on April 27th, 2018.

Citizens Bank has asked that users contact (800) 922-9999 for account assistance.

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