Customers out hundreds after Foxboro consignment shop closure

By John Krinjak

@johnkrinjak

jkrinjak@abc6.com

"Never saw this coming. Total shock," said Elizabeth Kenyon of Foxboro.

Customers arriving at the Chic-to-Chic consignment shop on Friday only to find a notice that the store is permanently closed. 

The sign says to check the store’s website for more information, but the site gives no details.

"Well, obviously you feel betrayed, lied to, cheated, said Kenyon.

"They should be transparent and let the customers know," said Gaby Cohen of Foxboro.

For now some customers are out hundreds of dollars–with no way to retrieve their items.

"It was about $126. I’ve seen some people with about $900 that they’ve mentioned."

"They didn’t treat some customers fairly. if I had 200 dollars here I’d be upset," said Elaine Topping of Wrentham.

A filing with the Secretary of the Commonwealth’s office lists Janelle Palomba of Easton as the owner.

Foxboro Police say they’re investigating–and have consulted the Attorney General.

"I think she should be held responsible," said Kenyon.

Some of the visitors told us they saw people loading items into a truck behind the store.

When we went to check it out, we saw a Chic-2-Chic truck and several cars parked out back, but no activity.

In a dumpster–consignment forms with customer informaiton.

Then minutes later, the cars bolted from the parking lot, cursing at our cameras and telling us to go home–leaving customers without answers.

"People should have a right to go in and get their things that are of a certain value, just to recoup anything that they would have," said Kenyon. 

If you are owed money for items you consigned, you can reach out to the Attorney General’s office at (617) 727-8400, or file a claim in small claims court at masmallclaims.org.

We reached out to Palomba–and to the other store she owns in Brockton, but were unsuccessful in reaching her. 

© WLNE-TV / ABC6 2017