RI-based bank says computer glitch resolved
PROVIDENCE, R.I. (AP) – Citizens Bank says it has repaired a computer glitch that affected its website and automatic teller machines for several hours.
The Providence-based bank, which has branches throughout the country, said in a statement Friday afternoon that its computers are now fully operational. Customers may still experience some problems when logging on to the bank's website because of high demand.
Bank Vice President Amie Kershaw thanked the bank's customers for their patience. She said unspecified “technical problems” caused the problems which were first noticed Friday morning.
Citizens has more than 1,500 branches in 12 states. It is a unit of the Royal Bank of Scotland.
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