RI businesses urged to do cashless/contactless transactions as they start to reopen
As restaurants look to start reopening next week with outdoor dining, the official guidance from the state is encouraging businesses to go with cashless or contactless payment methods to keep from spreading germs.
PROVIDENCE, R.I. (WLNE) – As restaurants look to start reopening next week with outdoor dining, the official guidance from the state is encouraging businesses to go with cashless or contactless payment methods to keep from spreading germs.
The cash in your wallet may not be very useful right now in these new times we’re living in as many businesses are starting to ask customers to pay with plastic to protect you and their employees.
Johnson & Wales Marketing Professor Kristen Regine tells ABC 6 contactless payments, though a change for some, should help to put consumers at ease.
“If our lives are wearing masks, then we also have to think about what we’re touching,” said Regine.
Regine says though this change in how we pay doesn’t quite push us into being a cashless society – yet – cash certainly isn’t king anymore, especially during a pandemic.
“There have been stories of people actually washing it in their washing machines to try and literally launder it and clean it so they felt safe in using it,” said Regine. “It’s something that’s going to continue on for the foreseeable future.”
Though the state isn’t requiring cashless or contactless payments, according to Rick Simone of the Federal hill Commerce Association, restaurants are starting to adjust.
He says they are trying to get businessses thinking about things like credit card payments and using Apple Pay.
“It’s going to be challenging and it’s going to take people some time to get used to some other formats. But at the same time we’re going to do what’s the hospitable thing in the industry and accept what our guests are asking us to do and make it the safest we can,” said Simone.
Restaurant management company Upserve, which is locally based in Providence, is right now trying to help restaurants across the state and country prepare for reopening with their mobile POS systems and online ordering platforms.
“We are really just trying to enable them through our technology to get up and running,” said Upserve CEO Sheryl Hoskins.
Simone also mentioned that most restaurants probably won’t be turning you away if all you have is cash.
He says they are also working on plans to make employees using and changing gloves mandatory in all parts of a restaurant.