RI Treasurer, Attorney General launch new website to help protect student loan borrowers

More than 130,000 Rhode Islanders owe more than $4.5 billion in student loan debt.
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CREDIT: studentloanrightsri.com

PROVIDENCE, RI (WLNE) – The state’s General Treasurer Seth Magaziner and Attorney General Peter Neronha have launched a new website to help protect student loan borrowers.

“Too many Rhode Islanders who have invested in their education are affected by negligent or deceptive practices by student loan servicers,” said Magaziner. “It is important for borrowers to know and exercise their rights under the new Student Loan Bill of Rights which gives the State tools to investigate borrower complaints and to hold servicers accountable for their actions.”

The new website is designed to help student loan borrowers understand their rights and provide access to resources to protect those rights, according to the Treasurer’s spokesperson.

“Our Office’s consumer protection team has been helping borrowers with their student loan problems since the Student Loan Bill of Rights passed last year, with dedicated attorneys and staff who are responsible for investigating end and enforcing borrower rights,” Neronha said in a statement.

The Student Loan Bill of Rights last year Neronha mentioned was passed in 2019. It gives the Attorney General the authority to enforce violations of the law and gives borrowers a place to go for assistance if they suspect they have been mistreated by their student loan servicer.

A spokesperson says student loan borrowers who have questions about their rights or the obligations of their services, or who believe they have been mistreated by their servicers, are encouraged to contact Attorney General’s Consumer Protection Unit at 401-274-4400 or email studentloans@riag.ri.gov.

More than 130,000 Rhode Islanders owe more than $4.5 billion in student loan debt.

 

Categories: News, Rhode Island