RIDOH continuing to experience delays in state-run testing results
PROVIDENCE, R.I. (WLNE)- The Rhode Island Department of Health has shared through their website and official Facebook page that they are continuing to experience delays in processing PCR tests from State-run sites.
The independent laboratory, Dominion Diagnostics, has reported equipment issues associated with heavy-holiday related testing.
They initially shared this message on November 27,
“Due to an equipment issue at the private laboratory that processes tests for State-run sites, test results from State-run sites are coming back more slowly than usual. People will receive text or email notifications when their results are ready, as they normally would. There are several testing options in Rhode Island, in addition to State-run sites. They include retail pharmacies and respiratory clinics. For more information, see: covid.ri.gov/testing.”
The department then shared an update on Monday,
“The lab that processes PCR tests from State-run sites is still working to resolve some equipment issues. Results are being processed as quickly as possible under the circumstances, but it is important to be aware that results will not be available within our normal turnaround times. You will get a text or email when your result is ready. For more testing options, visit covid.ri.gov/testing.”
This has not effected testing results from other testing sites such as retail pharmacies, and those waiting for their results from any facility should expect to receive the results through text or email as they normally would.