State police alert residents of National Grid phone scam

Rhode Island State Police

PROVIDENCE, R.I (WLNE) – Rhode Island State Police are alerting residents about a phone scam where people are posing as National Grid employees.

According to police, the fraudsters, posing as National Grid, are threatening to cancel service if they are not provided payment in the form of a gift card.

Police say customers will receive a call with a recorded message saying that have an overdue balance.

The caller ID may show a local number or National Grid number (800-675-5681), and the customer will be transferred to a live person if they press 1.

The fraudster will then say the customer’s electrical service will be terminated unless the balance is paid.

The customer is then instructed to buy a gift card and send images of serial numbers, and the fraudster may attempt to get additional personal, financial, or account information.

State police are urging residents to contact them if they believe to be a target of this or any other scam.

©WLNE-TV/ABC62020

Categories: News, Regional News, Rhode Island