T.F. Green International Airport launches hidden disability “Sunflower Program”
Program allows those with hidden disabilities to discretely inform airport personnel of their possible need for additional assistance.
WARWICK, R.I. (WLNE)- The Rhode Island Airport Corporation (RIAC) has announced the launch of a new program that will allow travelers to self-identify their possible need for additional assistance from personnel working at the airport. The “Sunflower Program” is a voluntary program where people can request a free sunflower lanyard which would indicate to airport employees that this person has a hidden disability, like extra time for check-in, security, escorting to gates, or assistance with reading signs or other airport procedures.
“Providing the best passenger experience is the goal of everyone at Rhode Island T. F. Green International Airport,” said Iftikhar Ahmad, President and CEO of the Rhode Island Airport Corporation. “As part of that commitment we are launching the “Sunflower Program” to allow passengers with hidden disabilities to discreetly inform airport personnel of their possible need for additional assistance or extra time to complete a task when traveling through an airport.”
“The Hidden Disabilities Sunflower has helped increase awareness of the challenges adults and children with hidden disabilities can face, especially when faced with the challenges that can accompany travel through airports,” said RIAC Board Chair Jonathan N. Savage. “Hidden Disabilities Sunflower wearers can benefit from help being offered to make their daily living a little easier, increasing their level of comfort while receiving a higher level of customer service from airport staff.”
Passengers can request a Sunflower Program lanyard through an online application at https://www.pvdairport.com/terminal/sunflower-program, or by calling Customer Service at 401-691-2000 or emailing CustomerService@PVDairport.com.
You do not need documentation to request the sunflower lanyard, you also do not need to disclose your disability. Passengers may choose to disclose their disability on their card if they want to. Wearing a sunflower lanyard does not guarantee fast tracking through security. Passengers will be required to arrange special assistance with their airlines and TSA Cares.