Tips to avoid scammers in 2016
By News Staff
news@abc6.com
The Better Business Bureau is reminding customers that with the new year, comes new scams.
The BBB says the majority of these scams involved someone calling the customer threatening to shut off electric service immediately unless instant payment is made by a prepaid debit card.
They have offered some tips to customers avoid becoming a victim:
- Eversource representatives never demand instant payment over the phone, don’t require the use of pre-paid debit cards (such as Green Dot MoneyPak, Vanilla or Reloadit prepaid cards) and never request customers meet at a payment center, such as a Walmart or Big Y grocery store to make the payment.
- Never provide personal financial or account information to any unsolicited person on the phone, at the door or online, even if they seem legitimate.
- Customers who are scheduled for disconnection due to nonpayment receive written notice that includes information on how to maintain their service.
- Customers can verify they are speaking with an Eversource representative by asking for some basic information about their account like the name on the account, the account address, and the exact past due balance.
(C) WLNE/TV 2016
