Samsung recalls 1 million Galaxy Note7 phones due to fire/burn hazards

By News Staff

news@abc6.com

One million Samsung Galaxy Note 7 smartphones have been recalled following reports that the batteries have exploded.

The recalled devices include phones sold before September 15, 2016. They have a 5.7-inch screen and were sold in black onyx, blue coral, gold platinum and silver titanium with a matching stylus. ‘Samsung’ is printed on the top front of the phone, and ‘Galaxy Note7 ‘ is on the back.

Devices were sold from August 2016 through September 2016 for between $850 and $890.

Samsung has received 92 reports of batteries overheating in the U.S., including 26 burn reports and 55 property damage reports including fires in cars and a garage.

Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016.  Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. 

To find out if your phone has been recalled, locate the IMEI number on the back of your device or packaging and enter it into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.

(C) WLNE-TV 2016