MassDOT cautions public to beware of scammers

BOSTON, Mass. (WLNE) — The Massachusetts Registry of Motor Vehicles is reminding the public to use only Mass.Gov/RMV for information or to preform any transactions.

The RMV shared that although there has not been any increase in reports of deceptive behavior, this is a busy time of year for customer transactions.

A spokesperson for the Mass. RMV shared:

“We urge everyone to be vigilant when performing transactions or providing information online for RMV-related services. Customers should avoid using any unofficial third-party websites claiming to assist with RMV services, and inform their relatives and friends about this as well. On our official website Mass.Gov/RMV, customers can look up how much specific services cost and see which services are available to them at no charge.”

To ensure you are accessing the official RMV website, please remember the following:

• Mass. uses the term “Registry of Motor Vehicles” and “RMV”. Do not use any websites that references the “Department of Motor Vehicles” or “DMV”
• At Mass.Gov/RMV, you will never be charged to check your license, registration or title status
• At Mass.Gov/RMV, you will never be charged to access Registry forms and information
• At Mass.Gov/RMV, you will never be charged to change your address on file

In addition, customers should beware of texts or e-mails that claim to be from MassDOT or the RMV.

These texts and e-mails may include links that do not lead to the official MassDOT or RMV sites.

Customers should not follow these links or reply to these messages.

Reports of fraudulent websites can be directed to the Attorney General’s Office or the Federal Trade Commission.